Freedom of Information (FOI)

Freedom of Information (FOI) logo

The FOI Act 2014 provides that every person has the following legal rights:

  • the right to access official records held by Government Departments and all public bodies that conform to the provisions of Section 6 of the Act;
  • the right to have personal information held on them corrected or updated where such information is incomplete, incorrect or misleading; and
  • the right to be given reasons for decisions taken by public bodies that affect them.

These rights mean that from a certain date (21 April, 1998 in respect of Enterprise Ireland), people can seek access to personal information held on them no matter when the information was created, and to other records created after 21 April, 1998.

 

Publications

Section 8 of the Freedom of Information Act 2014 requires FOI bodies to prepare and publish as much information as possible in an open and accessible manner on a routine basis outside of FOI, having regard to the principles of openness, transparency and accountability as set out in Sections 8(5) and 11(3) of the Act. This allows for the publication or giving of records outside of FOI provided that such publication or giving of access is not prohibited by law. The scheme commits FOI bodies to make information available as part of their normal business activities in accordance with this scheme. For more information, go to Publications Scheme.

 

Freedom of Information (FOI) Questions Answered here:

What is FOI?

How does FOI work?

How can I make a FOI Request to Enterprise Ireland?

Can I get access to any information that I seek?

Is there a charge for getting information under the FOI Acts?

How soon can a person making a request for records expect a reply?

What if I am not satisfied with the decision on my FOI request?

What if I am not satisfied with the decision on internal review?

Can I get help in making a request?

Do I need to make a FOI request to get information from Enterprise Ireland?

Where can I get more information on FOI?

 

What is FOI?

The FOI Act 2014 provides that every person has the following legal rights:

  • the right to access official records held by Government Departments and all public bodies that conform to the provisions of Section 6 of the Act;
  • the right to have personal information held on them corrected or updated where such information is incomplete, incorrect or misleading; and
  • the right to be given reasons for decisions taken by public bodies that affect them.

These rights mean that from a certain date (21 April, 1998 in respect of Enterprise Ireland), people can seek access to personal information held on them no matter when the information was created, and to other records created after 21 April, 1998.

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How does FOI work?

The Act requires public bodies to respond to requests from the public for information they hold. In most cases, public bodies must give their decision on a request within 4 weeks of receiving it.

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How can I make a FOI Request to Enterprise Ireland?

You should send a request either, in writing or by email, to the

Freedom of Information Office
Enterprise Ireland
The Plaza
Eastpoint Business Park
Dublin 3

FOIonline@enterprise-ireland.com

+353 1 7272478 
+353 1 7272349

Your request should include the following:

  • A statement that the request is being made under the FOI Act;
  • As much information as possible about the records being sought;
  • In what format you wish to receive any records released (e.g. photocopies).

Alternatively, you may download the Application Form (Word format) | Application Form (pdf format) and submit this to the FOI Officer at the above address. A response will be given no later than 4 weeks upon receipt of Request.

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Can I get access to any information that I seek?

The following records come within the scope of the FOI Acts:

  • all records relating to personal information held by Enterprise Ireland irrespective of when they were created;
  • all other records created from the commencement of the FOI Act (21 April 1998);
  • any records necessary to the understanding of a current record even if created prior to 21 April 1998;
  • personnel records of serving staff created from 21st April, 1995 and those created prior to that date where being used or proposed to be used in a way which adversely affects or may affect the person involved.

However, in order to allow Enterprise Ireland business to be properly conducted, it will sometimes be necessary to exempt from release certain types of information in some circumstances. These are set out in the Act. Among the key exemptions are records relating to:

  • Government meetings,
  • law enforcement and security,
  • confidential and commercially sensitive information,
  • personal information (other than information relating to the person making the request).

Requests may also be refused if they are deemed too voluminous or unclear but Enterprise Ireland is obliged to assist the requester in trying to overcome this.

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Is there a charge for getting information under the FOI Act?

There is no charge for submitting a request. In respect of non-personal requests, other charges may be applied for the time spent finding records and for any reproduction costs incurred by the Department in providing you with the material requested (search, retrieval and copying charges). Where the cost of search, retrieval and copying is less than €101, no fee is charged.  Where the cost of search, retrieval and copying is greater than €500 but less than €700, a maximum charge of €500 applies.  Where the cost of search, retrieval and copying is greater than €700, the body can refuse to process the request.   Details of actual charges relating to your request will be notified to you in writing.  Payment should be made by way of Electronic Funds Transfer. Please contact the FOI Unit for bank details.  A list of relevant fees is set out below:


List of Fees

  • There is no charge for submitting a request
  • Search and Retrieval – €20 per hour (for requests that exceed the €100 minimum in terms of search, retrieval and copying), subject to the ceilings mentioned above.
  • €0.04 per sheet for a photocopy.
  • Internal review fee €30 (€10 for medical card holders).
  • Appeal to the Information Commissioner €50 (€15 for medical card holders).

Notes:

  1. There is no charge if the records concerned contain only personal information relating to the applicant, unless there are a significant number of records.
  2. If you are claiming a reduced application fee, the request must be accompanied by the Medical Card registration number, issuing Health Board name.and your consent to the verification of these details with that Health Board.
  3. A full list of fees is available on request.

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How soon can a person making a request for records expect a reply?

Under the Act, a request for records must be acknowledged within 2 weeks and, in most cases, responded to within 4 weeks. A week is defined in the Act to mean 5 consecutive week-days, excluding Saturdays and public holidays (Sundays are also excluded as they are not considered week-days). If a third party is involved there may be another three weeks before a response issues.

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What if I am not satisfied with the decision on my FOI request?

You may appeal any decision issued by Enterprise Ireland by writing to the Freedom of Information Office, Enterprise Ireland, The Plaza, Eastpoint Business Park, Dublin 3 seeking an Internal Review of the matter. A fee of €30 (€10 for medical card holders) may apply for such an appeal. There is no fee for internal review applications concerning only personal information relating to oneself or in relation to a decision to impose a fee or deposit.

You should make your appeal within 4 weeks from the date of response (although late appeals may be permitted in certain circumstances).The appeal will involve a complete reconsideration of the matter by a more senior member of staff of Enterprise Ireland and a decision will be communicated to you within 3 weeks.

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What if I am not satisfied with the decision on internal review?

You may appeal the decision within six months by writing to the Office of the Information Commissioner. If you make an appeal the Information Commissioner will fully investigate and consider the matter and issue a fresh decision. All appeals should be addressed to:

The Information Commissioner
18 Lower Leeson Street
Dublin 2
Tel: +353 1 639 5689
Locall:  1890 22 30 30
Fax: +353 1 639 5674
E-mail: info@oic.ie

A fee of €50 (€15 for medical card holders) may apply for such an application. Again, there is no fee for appeals to the Office of the Information Commissioner concerning only personal information relating to oneself or in relation to a decision to impose a fee or deposit.

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Can I get help in making a request?

Yes. If you require any help, the staff in the FOI Unit will be happy to assist you in the formulation of your request.

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Do I need to make a FOI request to get information from Enterprise Ireland?

No. Enterprise Ireland routinely makes information available to the public through information leaflets, publications and in response to enquiries. This will continue. FOI provides an additional source of information by facilitating access to records not made routinely available.

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Where can I get more information on FOI?

Further information on FOI is available from:

Freedom of Information Office
Enterprise Ireland
The Plaza
Eastpoint Business Park
Dublin 3
E-mail: FOIonline@enterprise-ireland.com
Tel: +353 1 7272478 or +353 1 7272349

The Freedom of Information Office
The Information Commissioner
18 Lower Leeson Street, Dublin 2
Tel:  +353 1 639 5689
Locall: 1890 253 238
Fax: +353 1 639 5674
E-mail: info@oic.gov.ie

More comprehensive information on Freedom of Information, including the text of the Freedom of Information Act 2014 is available at www.foi.gov.ie



Routinely available information from Enterprise Ireland
Rules and Practices of Enterprise Ireland
Types of Records held by Enterprise Ireland
Rights of review in relation to decisions made