Voxpro Announces 400 New Jobs; Expansion into Dublin with New Signature Docklands Office to Support Tech Partners

29th November 2016

Voxpro

 L-R: Leo McAdams, Enterprise Ireland, Linda Kiely, Voxpro, Minister Mary Mitchell O’Connor TD, Dan Kiely, Voxpro and Minister Simon Coveney TD.


Dublin, Ireland, November 29th 2016: Voxpro, Ireland’s largest international provider of customer experience, technical support and sales operations solutions, is delighted to announce the creation of 400 new jobs, alongside the launch of a new, state of the art Dublin office located in the Silicon Docks.

This announcement will see Voxpro’s total number of jobs in Ireland grow to over 2,000 and 3,000 globally over the next 12-18 months, highlighting the rapid growth and expansion of the company which has grown fivefold over the last 3 years. The new office based in Dublin’s Point Village has been built to compete with the standards, capacity and design of Voxpro’s partners’ offices, many of which are located nearby in the Dublin Docklands area.

“After an exceptional year of growth for Voxpro, we are very pleased to open this new, state of the art base in Dublin. We work closely with some of the best known tech companies in the world to deliver exceptional and beautiful customer experiences. This new location facilitates our active expansion, while continuing to exceed the world-class standards demanded of us”, noted Voxpro CEO and co-founder, Dan Kiely.

“This rapid growth for Voxpro, which is due to expansion of existing partners and our growing number of new partners in the FinTech and IoT areas, is testament to the quality of service and talent displayed by our wonderful employees, both here in Ireland and in our other international offices - it’s our people and our culture that provides the point of difference in the experiences we provide.”

We continue to be inspired by the disruptive innovators that we work with, who are changing the world and going after the parts of the internet yet to be built. As our partners scale and evolve, we engineer the world’s best customer experiences, optimising their ability to compete, grow and conquer.”

Speaking about the launch and new jobs announced today, Minister for Housing, Planning & Local Government, Simon Coveney TD, has this to say, “I’m delighted to be part of this announcement of 400 jobs by Voxpro today in their new office. Companies like Voxpro are pioneering leaders in their industry and their dedication to growing their presence here in Ireland is fantastic to see. I want to wish them the very best of luck with their new office and future plans”.

Mary Mitchell O’Connor TD, Minister for Jobs, Enterprise and Innovation, said “Today’s Voxpro announcement that it is further expanding in Ireland is very welcome. Voxpro is an example for every entrepreneur and ambitious company in Ireland that it is possible to build a scalable company that can compete internationally by diversifying into new markets. The Government through Enterprise Ireland looks forward to continued engagement with Voxpro to support their business development. I congratulate Voxpro, its leadership team and staff on their achievements and wish them every success for the future.

Julie Sinnamon, CEO, Enterprise Ireland said: “I warmly congratulate Voxpro on their latest expansion. Enterprise Ireland has worked closely with the company over the years, helping the company to develop their innovation agenda and supporting them to scale internationally. It is a great pleasure to watch Voxpro, a company with global ambition, continue to secure and grow partnerships with international blue-chip companies, resulting in job creation here in Ireland. Enterprise Ireland will continue to work with the company as they continue to scale in international markets.”

Voxpro also recently announced the strategic appointment of two new senior executive team members. Brian Hannon as Chief Commercial Officer and Christina Kenny as Chief People Officer. Also joining as an Advisor to the company is Soundwave CEO and lead on bots and AI at Spotify, Brendan O’Driscoll.

ENDS

About Voxpro

Voxpro is Ireland's largest international provider of customer experience, technical support and sales operations solutions. Voxpro partners with some of the world's most exciting and disruptive tech organisations to support their customers by delivering world’s best customer experiences. The company designs and delivers a range of business services for and on behalf of its partners, such as multilingual customer experience and technical support, trust and safety, risk and fraud activity, social media management, sales, analytics and harnessing product insights.

Established by co-founders, Dan and Linda Kiely, Voxpro currently operates centres of excellence in Cork and Dublin, Ireland; Athens, Georgia and Folsom, California, USA. The company delivers a premium customer support experience to customers in over 32 countries internationally. Voxpro works with partners who evolve from disruptive tech start-ups to global giants, helping them to scale internationally and to deliver a beautiful customer experience to their customers with every interaction. Voxpro’s partners include Google, Airbnb and Nest.

For further information contact:

Dave McCadden

Global Head of PR

Voxpro

+353 87 165 2505