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The
plan must have senior management buy in
Most
of the successful eBusiness projects studied had the full support
and involvement of the company’s senior management. In several
of the smaller companies, the project was managed by the company’s
Managing Director. Once the eBusiness project is aligned with the
agreed company strategy, buy-in for the project will be easier to
achieve.
 Developing
cost/benefit analysis for the project can provide compelling evidence
to engage senior management. Another important facet of senior management
support is that most eBusiness projects affect all the organisation’s
employees and having a senior person fulfiling the role of Project
Champion encourages acceptance of the changes that the new systems
bring.
Furthermore, a senior manager will have more influence to overcome
any problems with staff that crop up during implementation, particularly
if the workload and priorities of staff are changing. For example,
if a line manager is withholding a key member of staff because of
workload on another project, a senior manager can step in and request
that the staff member be freed up to work on the eBusiness project.
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