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Internal IT Security Policy and Procedures

Sample Policy Document

3 Internet AND EMAIL

3.1 General
  • All staff have a responsibility to use the Internet in a professional, ethical and lawful manner. Users must regard Internet access as a privilege, which can be revoked.

  • Users should exercise caution when making payments over the Internet , as the security of credit card details cannot be guaranteed. "Company Name" will accept no liability for losses arising through the transmission of personal or financial information (e.g. Credit Card numbers) over the Internet .

  • Users must not use "Company Name's" Internet facilities to download, display, generate and/or pass on to others material whether in text, pictures or any other form, which would be regarded as offensive. It is important to note that what constitutes offensive material is not one for the sender to determine - it is the effect on anyone viewing the material that is considered important. In law, possession of some material is deemed to be a serious criminal offence, whether in the workplace or otherwise.

  • All access to the Internet from "Company Name's" network will be via an approved channel that will be secured by a firewall.

  • Users must not deliberately perform acts that waste computer resources or unfairly monopolise resources to the exclusion of others. These acts include, but are not limited to, sending mass mailings or chain letters, spending excessive amounts of time on the Internet , failing to exit from websites, engaging in online chat groups, uploading or downloading large files, accessing streaming audio and/or video files, or otherwise creating unnecessary loads on network traffic associated with non-business-related uses of the Internet .

  • Users must not use the same passwords for login to Internet websites as they do internally for "Company Name" systems.

  • "Company Name" reserves the right to review, audit, intercept, access and disclose all access to the Internet . This includes emails sent and received in addition to websites visited and files downloaded from the Internet .
3.2 Email
  • Email users must exercise caution with any external attachments other than those received from a trusted source, as these attachments may contain a computer virus.

  • Users must not represent themselves as another individual in electronic communications.

  • Email users must be aware of the risks associated using email to send confidential or commercially sensitive information.

  • Users must ensure that documents attached to emails are not copyright protected.

  • Email messages must be appropriate and professional.

  • As email is a form of publishing and covered by relevant publishing Acts, libellous and defamatory material is not permitted.

  • Users should be aware of their obligations under the Data Protection Act and must not use email for transmitting data of a personal nature related to a third party.

  • If any person receives email, which they deem to be inappropriate, offensive or illegal, they must inform their "Relevant Manager". Immediate reporting of incidents facilitates more successful identification of the source and other details.

  • All emails that are sent externally must carry a standard "Company Name" disclaimer. Users must not attach their own disclaimers to emails.

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National Development Plan The Programmes of Enterprise Ireland are co-funded by EU Structural Funds