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Beginners How To Guide

The  Internet  as  a  Business  Intelligence  Tool

Introduction

SMEs need to empower decision-makers at every level with business intelligence—about promotions, online sales results, market shifts, competitors' gains, partners' supplies—so they can compete effectively. Gaining the agility to evaluate complex trends, patterns, and relationships quickly is a competitive advantage. In this respect the Web can be both a research blessing and a time devouring curse

Before you begin your research it is a good idea to outline all you currently know about your company and the industry/market that you are in. To begin with:

List the main keywords and phrases in your industry
  • What category is your industry in?
  • List all the names that your industry group is known by
  • List all of your known competitors
  • List all of your known suppliers
  • List all of your known partners
We have provided a number of websites to get your research started. Eventually you will probably bookmark all of the sources that are relevant to your industry and that best satisfy your information needs. However, it is always a good idea to check for new sources and to make sure the websites you are relying on have not become stale.

1.1 Search Engines

Search engines are a great place to start your research. To maximise the value of a search engine make your keywords as specific as possible or enter a phrase in quotes. Beware however, as they tend to return more data than information. Here are a few of the more popular engines.

Alta Vista One of the largest and most powerful search engines; particularly useful for complicated searches. Also offers a free translation service, a full-text index of Usenet newsgroup archives and a business and residential telephone directory. Has a local Irish site ie.altavista.com
Dogpile Meta search engine consisting of many WWW Search engines.
Google Google has become the pre-eminent web search engine. It will bring you directly to the most popular websites (based on number of incoming links).
MetaCrawler One of the best meta search engines, this one allows searching for an exact phrase and offers a single interface for nine search engines, including FAST, Ask Jeeves, Looksmart, Lycos and Overture.
Yahoo! One of the largest and most popular Internet directories.

Here is a list of websites that provide business intelligence on individual companies.

AllBusiness Search engine, searchable by company name or industry, that returns home office address, telephone number and web address, if available.
Annual Report Gallery Links to over 1000 free annual reports, some in full image format, including most of the Fortune 500 companies.
Annual Report Service Public Register's Annual Report Service - online. You have the choice to view the online annual or to request a free hard copy.
Business.com This site offers 64,000 company profiles for public and private international companies, biographies of executives, industry profiles and news.
Company Annual Reports On-line Free annual reports available online for companies in Europe, Asia and United States.
Corporate Information An excellent starting point to find companies and corporate information from around the world. Organised by countries, this site offers links to corporate directories and other useful information.
Factiva CI Center A Dow Jones & Reuters company that provides business information via articles from more than 8,000 sources worldwide.
Free Annual Reports Annual reports on over 3,600 public companies.
Hemscott UK Annual reports and company guides on UK listed companies. Information on UK corporate advisor and investment trust companies.
Hoover Company Listings Company directory listings searchable by company name, location, industry and sales figures. Includes percentage gains or loss in sales for the most recent year, and links to web sites if available.
IRIN Free online annual reports, quarterlies, fact books and press releases for over 2000 companies available in full image format.
Kompass Access information on 1.5 million companies, 2.7 million executives, and 23 million product and service references worldwide. Search by company name, product, or geographic region. Detailed reports available for a fee.
Manning & Napier
Information Services
Several innovative information services, including DR-Link, a natural language search system with visualisation capabilities, and MAP-IT, a patent data mining system.
Society of Competitive Intelligence Professionals Society of Competitive Intelligence Professionals homepage, featuring SCIP publications, electronic discussion groups, expert/speaker database, events calendar and information about the organisation.
Starting Point Starting Point links to business-related resources in marketing, the law, corporations, computing, careers, news and reference materials.
Thomas Register Automated searching of the Thomas Register of American Manufacturers by product or service. Free membership.
White and Yellow Pages Gives users access to all white and yellow pages worldwide. There are 76 countries with links to 52 different databases available.

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