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eSecurity

11. Risk network security: Virus protection

The objective of an anti-virus policy is to address the risk of malicious code being introduced into the company's networks. Nearly all companies use virus-scanning software. This software does not make any computer network completely safe. New viruses are constantly being developed. The only way to stay informed of new viruses and anti-virus upgrades is to keep reading the security web sites, articles and publications such as SANS, Microsoft (www.microsoft.com) and IBM (www.ibm.com). If upgrades to virus scanning software are released, do not waste time; upgrade your systems immediately!

Companies are now buying Anti-Virus software solutions that allow real time upgrading of systems with anti-virus patches. The anti virus software is stored on a network server and, periodically, the software automatically initiates a connection via the Internet to the anti-virus software website. The software then automatically downloads any new patches from the Internet and applies these patches across the network. Obviously, this functionality may be limited by the fact that the network system might only have limited access to the Internet . But if Internet access is 24x7, then anti virus control may be 24x7 also. Examples of this type of software are McAfee, Symantec, F-Secure and Trend.

Guidelines:


Key policies should include the following:
  • A Virus Scanning Procedure that is documented and published to all employees
  • All desktops and laptops in the system should contain virus-scanning software.
  • All Internet email gateways and web proxies into the network should use virus-scanning software.
  • Documenting the process of what to do when an intrusion is detected or a virus is identified.
  • All source/destination addresses and high level content information should be logged for all Internet gateway devices.
  • A log review procedure to be documented and followed for each Internet gateway device
  • System administrators or users immediately should be alerted to viruses. Infected files should be deleted or quarantined.
  • Anti-virus software on all installations should be updated at least monthly, or better still should be updated automatically as mentioned above.
12. Back-up and Recovery - Create a Plan B

In case of a natural disaster, denial of service attack, systems infected by viruses etc. ensure you have a well-documented and communicated back-up recovery plan. An example of this includes having manual procedures in place to take orders or other functions that depend on system / web site availability. An effective plan should include information about the critical applications and functions that are needed during a disaster. The plan also should contain information regarding emergency communications, office space and workstations, data communications and telephone service, processing hardware, computers and networks architecture, application software and data and physical infrastructure. Translated this means you must know where you can go to set up an office that has phones & Internet access, what processes need to be restarted, what is the minimum number of computers and servers you need to get up and running, where back copies and software copies can be located to load onto the temporary system etc.

Guidelines:
  • Ensure back-up procedures are in place and tested.
  • Ensure back-up procedures include all your back office system such as finance, payroll.
  • All process steps should be labelled as either manual or automated to assist in developing contingency planning or manual procedures for the automated processes in the event of system failure.
  • All third-party software should be copied prior to its initial usage, and such copies should be stored in a safe place. These master copies should not be used for ordinary business activities, but should be reserved for recovery from computer virus infections, hard disk crashes and other computer problems. These master copies should also be stored in a secure offsite location.
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National Development Plan The Programmes of Enterprise Ireland are co-funded by EU Structural Funds