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eSecurity

Who should be authorised to get access to certain types of data?

9. How do I keep track of everything?

System Monitoring Including Audit Trail and Logging.

A key step is to audit and review the logs or reports that record selected activities on the application or server. The activities monitored should be those that are indicative of unusual or unauthorised activity.

It also is important that procedures are in place to alert the administrator if the web server, application server or database servers are down at any given time. Any specifics relating to web and database server monitoring, including highlighting problems, should be identified, implemented, documented, and communicated to all affected parties. If something does happen all parties should know what they are supposed to do.

When upgrades are being implemented, make sure that none of the security controls are turned off. This is an area that is often neglected. Administration of web sites and related servers should be properly controlled and monitored as changes and enhancements are made. Keep a record of any changes made to systems. This is good operational practice as well as good security.


Guidelines:


Actions that may help in this area include:
  • A periodic scan of data bases for obsolete and/or sensitive data. If such data exists, it should be deleted from the system to prevent a security risk.
  • A periodic security review of the web site and related servers.
  • Systems should have the ability to generate simple network management protocol alerts i.e. tell you when something is wrong, examples include warning notes and help options.
  • Automated monitoring of network vulnerabilities should be researched and, if appropriate, used.
  • Keep logs of important systems, covering security alerts and system utilisation to detect memory leaks or excessive usage.
  • Keep logs to identify a standard usage baseline to determine user work habits, such as how often and how long users or customers use your systems.
  • Conduct regular security system reviews preferably using an independent third party.
10. Network security: Modems and remote access services

Many organisations focus on the newer technologies, such as web or databases, but ignore older technologies such as plain old telephone systems (POTS). Today more employees, from management to technical staff, require the facility to work from home or a remote location during business travel. Most personal computers come with built in modems, facilitating connection from the actual computer from any location to the company network using a phone line. In most cases, connections are signed off by technical staff and additional passwords are used to ensure only those authorised can dial in to the network from their homes or remote locations. However it will come as no surprise that some companies have large numbers of uncontrolled modem connections bypassing security controls. This would include employees who want to work at home, employees who are testing their technical skills etc. Unauthorised modems can leave IT systems open to receiving viruses & attack. Hackers scanning the web can identify modems with little or no security and use your employees' computers to go straight into the company network.

Security policies should clearly state that any connections to the company network must be authorised by security/IT personnel.

Guidelines:
  • Remote access policy should be clearly documented and communicated.
  • In/outbound communication via modem access should be approved and validated.
  • Modems that accept incoming calls must have a documented justification.
  • It is recommended that dial-up modems are left disconnected unless maintenance is needed.
  • Proper authentication of the users should be enforced.
  • Each user should have individual ID's and passwords.
  • Dialup procedures, security measures and remote access activities should be recorded and reviewed on a periodic basis. Issues reported to management for follow up.
  • Dialup should be validated by a secured process (i.e. SecurID, SNC, VPN)
  • A restricted number of users should have access to dial up communication.
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National Development Plan The Programmes of Enterprise Ireland are co-funded by EU Structural Funds