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Advanced How To Guide

Choosing an ISP and a Telecommunication Method


Leased Lines

Currently digital leased lines are the main option for companies that have outgrown ISDN. A leased line is a high bandwidth connection between two points - usually between your company's premises and your ISP but they can also be used between branch offices and a head office. Companies including such as Eircom and Esat can provide both leased lines and Internet access while other ISPs will subcontract the provision of the physical leased lines but provide the Internet access themselves. The later option is not necessarily more expensive as the ISP will purchase the leased line at wholesale rates.

Leased lines are not readily available in all parts of the country and waiting times tend to be shorter in urban areas. The bandwidth of leased lines varies from 64Kbits/sec up to 34Mbits/sec and your ISP should be able to advise what bandwidth is most suitable for your purposes. Leased lines can be upgraded after the initial installation but it is better to over-specify your bandwidth, as an upgrade may not be immediately available.

As well as a higher speed connection, leased lines provide a permanent, dedicated connection to your service provider which means you can run sophisticated Internet applications from your own office, such as hosting your own web site. Most ISPs charge a fixed monthly fee with no download limits, which makes budgeting for your Internet infrastructure much simpler. Your connection will be covered by a service level agreement (SLA). This should include a guaranteed level of uptime - usually 99% or increasingly 100% - which means you will be compensated if your leased line goes down.

Frame Relay

Frame Relay is another high-speed transmission technology that is generally used by companies with a number of locations that they wish to connect for secure private data communications. It operates at speeds from 64Kbits/sec to 2Mbit/sec. Frame Relay generally operates over the nation-wide ATM networks that a number of the larger ISPs operate.

ATM

ATM allows for the transmission of voice, data and video over a single connection at speeds of up to 622Mbits/sec and is useful for companies with multiple sites. Access speeds range from 34Mbit/sec to 622Mbits/sec. ATM is generally the preserve of multinationals and other large corporations.

Wireless

Wireless Internet access falls broadly into two camps - fixed and mobile. Fixed wireless access is provided by suppliers including Eircom, Chorus and Esat and gives you a high-speed connection to your ISP without the need for a leased line. A transmitter on the roof of your premises connects to your ISPs nearest point of presence; typically a receiver within line of sight of your premises. Fixed wireless broadband is expected to become popular in areas where DSL is not available but it is not currently widely deployed in Ireland.

Mobile wireless access involves using a GSM mobile phone to connect laptops and other mobile devices to connect to the Internet . Your ISP does not have to specifically support this feature, as it is the same as dial-up access except using a mobile phone. The speeds attainable on a GSM network are limited to 14.4Kbits/sec but Vodafone's Work Anywhere service delivers speeds of 43.2Kbits/sec.

Issues to consider when choosing your Telecom options:

Cost

This includes a connection fee, ongoing payments to the telecom operator and possibly the need to buy new hardware or software when you change the type of telephone connection.

Speed

The speed, or bandwidth, of your connection is a key factor determining how long it takes to send a data file down the telephone line. Below certain minimum speeds, facilities such as video conferencing are impractical. Your telephone connection is only one of the factors determining your working speed. If your network or the websites you most often deal with are completely overloaded, things will be slow, no matter how fast your telephone connection is. However, when considering different options, you should ask about the average speed and/or the guaranteed minimum speed of the line.



Note: GSM is a standard mobile phone. Analogue means a standard old-fashioned home phone.

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