SerCom Solutions

SerCom Solutions was originally founded in 1978 as a commercial print company. In the late 1970's, Brian Stokes had the task of printing reports on behalf of RTE. Brian decided that the poor service provided by the printing companies he dealt with represented an opportunity for him to set up in business for himself. Soon Confidential Report Printing (CRP) was born. The company was a rapid success due to its strong customer focus, a clear niche market and investment in modern equipment.

1 . Background 1.1 Company Background 1.2 Market Background

2 . Opportunity /Problem Definition and Objectives

3 . Decision

4 . The Project

5 . Implementation

6 . Setbacks and Difficulties

7 . Outcome

8 . Lessons Learnt and Advice

9 . Future Plans

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