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Kennys Bookshop & Art Gallery

5.4 Setbacks and difficulties

Most of the setbacks and difficulties encountered by Kenny’s stemmed from one key element – staffing. In order to kick-off the project and, indeed, sort out the current internal IT systems, it was imperative that Kenny’s employ the right person. Unfortunately, it wasn’t until David Lohan joined the team that they were able to progress properly. Additionally, and more importantly, it wasn’t until

Firewall
A firewall is a set of related programs, located at a network gateway server that protects the resources of a private network from users from other networks. (The term also implies the security policy that is used with the programs.) An enterprise with an intranet that allows its workers access to the wider Internet installs a firewall to prevent outsiders from accessing its own private data resources and for controlling what outside resources its own users have access to.

David joined that the organisation realised the need for the assistance of an external consultant. As outlined earlier, the feeling is that Kenny’s would have seen a threefold return on its investment of €200,000 already, had they have employed BSM from the outset.

5.5 Budget

At this time, it is likely that Kenny’s will overspend the original budget as laid out in its application for funding under the Enterprise Ireland eBusiness Accelerator Fund. When preparing the application, it was felt by the management team that the budget quoted was likely to be less than would be required. Like many projects of this size, it’s not until the project has been scoped out that the company is able to identify the exact costs of each of the elements.

When the project started back at the beginning of 2000, there were so many vendors offering solutions that the potential costs vary wildly – as did the quality of deliverables. Prices quoted ranged from €25,300 (Kenny’s was told that it would be no more than this) to €380,000 (in this case, this would only be the beginning)!

Now that the company has narrowed potential vendors down to two, Kenny’s expects the bill to be somewhere between €220,000 and €320,000. The exact figure will depend on hardware required and the amount of integration that will be needed - this will be agreed as negotiations progress with the successful vendor.

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National Development Plan The Programmes of Enterprise Ireland are co-funded by EU Structural Funds