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In
Depth Case Studies
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Anthony
Nicholas Group
When
this Irish jewelers set about implementing an
eBusiness strategy it involved a full back-office
systems replacement and the development of two
different websites. |
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Atto
Abrasives Ltd
This
specialist supplier of abrasives decided to embark
on a radical web based development designed to
enhance the market potential for atto products
and establish the atto grade as the industry norm.
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Banta
Global Turnkey
BGT,
a global outsourcing partner to technology and
medical products companies, dealt with a huge
number of clients and suppliers on a daily basis.
With reports being generated manually, the company
looked for a suitable ebusiness solution.
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Basta
Parsons
A Sligo-based manufacturer of ironmongery
interacting online with retail multiples.
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Blarney
Stone
An
Irish giftware manufacturer successfully selling
to U.S. consumers using highly sophisticated online
marketing techniques. |
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Burren
Smokehouse
This
Lisdoonvara-based traditional smokehouse looked
to ebusiness to solve their problems "All
the information was there, floating around in
a pool - what we needed was a system that could
tie all the relevant bits together".
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C&D
Foods
The
Co. Longford based pet food manufacturer that
improved business process efficiency using a web-enabled
back office system.
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Century
Homes
Century
Homes, the Irish timber frame manufacturer, needed
to implement an eBusiness project to resolve inefficiencies
in their administration and project management
processes. |
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Combilift
A
specialist forklift supplier using eBusiness to
grow their distribution network and drive customers
to distributors.
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Compuscript
For
Compuscript, an Irish pre-press bureaux, the driver
for their ebusiness project was the need to put
in place systems that reduced costs and enabled
the company to become more competitive.
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Connaught
Electronics
Shop
floor computerisation and electronic links with
suppliers and customers yielded significant benefits
for this automotive electronics manufacturer.
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Dubarry
A
footwear manufacturer that managed to sell direct
online while keeping distributors happy. |
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Franz
Design
A
small furniture and giftware company that implemented
a low-cost consumer website. |
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Image
Development Ltd
Specialist
branded clothing suppliers, Image Development
faced the challenge of having to manage multiple
contracts with production on several continents.
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John
Hinde Group
John
Hinde, Irish postcard producers, identified a
market opportunity in providing promotional postcards
to SME's. eBusiness was seen as a way of entering
this market.
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Kennys
Book Export Co.
This
Galway based book retailer introduced an online
Library Management System and an Enterprise Resource
Planning (ERP) System. |
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Kingram
Communications
An online proofing system, with
an automated audit trail, has reduced errors and
enabled faster client approval of draft documents
and images. |
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Kingspan
A
building products manufacturer that gained significant
extra market share by reducing order entry errors
and reducing lead time. |
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Lake
Communications
This
company radically streamlined the delivery process
for it's telecommunications products.
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Lotus
Automation
A
rapidly growing automation company efficiently
managing staff at customers' facilities all over
the world. |
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Measuresoft
A
software contracting specialist that uses web-based
systems to deliver licences and support customers.
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Multis
Group
For
Multis Group, a Galway-based re-manufacturer of
high-end computer-equipment for the second-hand
use market, decisions made early on and the time
dedicated to strategy gave both the team and the
suppliers a clear roadmap to follow
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O’Donnell
Design
Furniture
designers, O'Donnell Design, based in Ballydehob
was producing a product of a very high standard.
However the company's internal systems were letting
it down; communications, control and tracking
were issues that had to be addressed. |
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Porterhouse
A
textile and fashion manufacturer that uses an
online catalogue to offer the latest fashions,
thus avoiding the lead time limitations of printed
catalogues. |
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QC
Logistics
Waterford-based
QC Logistics had to integrate their systems with
a variety of different client systems. The company
sought one simple and secure interface for use
in the warehouse. |
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Reprographic
Systems
This
company built a sophisticated remote working and
eBusiness solution and did it without implementing
a website. |
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Sercom
Solutions
A major IT upgrade and a web
front end has allowed Sercom provide more services
to its IT customers and handle far more small
orders. |
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Shabra
Plastics & Packaging
Based
in Carrickmacross, Shabra's eBusiness strategy
was driven by one of its largest customers, Musgraves,
which insisted all it's major suppliers implement
EDI.
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Sigma
A
company that successfully used eBusiness to capture
it's deep technical knowledge and place it at
the disposal of sales staff. |
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Speciality
Print and Design
A
printing company that implemented an online system
to improve efficiencies in the printing process.
This resulted in a 95% satisfaction rating from
it's main customer. |
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System
Label
This specialist printer of industrial
labels processed orders for dual locations and
needed to resolve the related data-integration
issues.
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Tecpro
As
an Irish supplier of test engineering equipment
for the electronics industry, Tecpro faced competitive
pressures from lower labour costs in the Far East
and the company turned to eBusiness for a solution.
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The
Irish Chocolate Company
A
manufacturer of handmade confectionary products
that managed to increase mail order sales by 500%
through the development of a new website. |
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Vitalograph
Based
in Ennis, this supplier and manufacturer of respiratory
diagnostic products, found that 50% of the R&D
Dept.'s time was spent dealing with technical
support issues. The company looked for an eBusiness
solution. |
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Vitra
Tiles
Ireland's
largest ceramic tile manufacturer needed to facilitate
customer interaction through easy access to sales
staff, online product information and the ability
to place direct orders. |
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VLM
This
digital printing company entered a completely
new market as a result of it's innovative eBusiness
project.
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Zomax
Based
in Dublin, Zomax Ireland is a significant player
in the CD and outsourced supply chain services
marketplaces. Customers drove their eBusiness
developments "Our customers were developing
first-class technology and they expected us to
be using it." |
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Abbreviated Case Studies
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Dawn
Farm Foods
An
IT project enabled the various functional departments,
within this manufacturer of cooked meat products,
to interact more effectively with each other.
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DigiSource
This
company has managed to cut lead times down to
as little as three hours through the implementation
of their eBusiness systems. |
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House
of Ireland
This
giftware and clothing retailer developed systems
to better-serve overseas customers. |
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Minch
Norton
A
Co. Kildare based malt manufacturer that benefited
hugely by upgrading existing systems prior to
the implementation of the eBusiness project. |
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Anonymous
Case Studies
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Consider
changing tack if the project is not working out
as expected.
Part way through a project to upgrade
an existing IT system, a company realised it had
adopted the wrong approach. It abandoned the work
done and started afresh. |
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Pilot
Projects can help win buy in.
Efforts by some staff to promote
IT driven supply chain efficiencies were hampered
by a general belief that there was little scope
for further improvement. These staff implemented
a pilot project to disprove that general belief.
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Continuous
Customer Consultation is Critical.
An eBusiness project nearly
lost the cooperation of its distribution chain.
The problem was nipped in the bud by recognising
the change in attitude in time, digging to find
its causes and then addressing them. |
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