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System
Label
6 Outcome
6.1 Benefits for Customers
- Faster
response time – With a much more efficient order processing
system and the ability to now check stocks across both plants, System
Label can offer a far quicker response time to customers. The target
for turn-around of an order was five days – most orders are now
being fulfilled well within that timeframe.
- Capacity
– Now that the two plants are linked, clients are starting
to realise the benefits of a company with twice the capacity of either
site on its own.
- Lower
cost – A part can now be produced wherever capacity is available
and this will reflect back in a lower cost for the customer. Additionally,
reduction in wastage through better use of raw materials will also contribute
to lower costs for the customer.
6.2
Benefits for System Label
- Better
efficiency – As the new systems are now in place, improved
efficiencies will lead to increased profits.
- Reduced
cost threshold – As the cost threshold for jobs has been reduced
from €2,000 to less that €200, smaller jobs can now be undertaken.
Improved efficiencies mean that System Label is now seeing margin on
these smaller jobs.
- Making
better use of raw material – The raw materials module offers
better management of materials stocks (i.e. there is now a visible reduction
in the stock being held) plus the ability to reduce the amount of wastage
(through non-use of part used stocks).
- Better
utilised capacity – As the work can be split across two plants,
the capacity of work undertaken is increasing. Even if either of the
plants was twice the size, it would still be less efficient than the
two plants functioning as separate entities. For example, the plants
can cover production for bank holidays in each of the countries.
- Reduced
data entry – The Data Integration module has removed the need
to re-key data into the two systems. This removal of data-entry means
that customer service staff can now focus on adding value to the process.
- Disaster
recovery and management – In the event that one or other of
the plants should ever have to be shut down, the work can still be undertaken
by the unaffected plant. This offers System Label clients great peace
of mind.
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