| Involve
Your Customers and Trading Partners |
Introduction
It is crucial to remember that eBusiness projects, unlike
conventional IT projects, will not just affect your company.
You also need to get the input and approval of any affected
trading partners i.e. customers and suppliers, if you want
to have a successful rollout. You may even need to integrate
your new system with those of your trading partners.
This chapter gives some guidelines to help ensure that cooperation
with your customers and suppliers goes well. For a brief rundown
of the key advice in this chapter, check out The Quick Guide.
For
a printable PDF version of this chapter please click here.
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