| Think
Through the Inhouse/ Outsource Options |
Introduction
Do it inhouse or outsource the work? It’s a tricky question
but it’s also the one that every company faces when considering
an eBusiness project. Although the case study companies chose
a variety of solutions - internal, outsourced, combinations
of both - we still don’t have a definitive answer!
The inhouse/outsource decision is not just a short-term issue.
As eBusiness/IT is likely to grow in importance into the future,
you need to make long term decisions about what capabilities
to build inhouse. This will involve decisions about the mix
of recruitment, redeployment and training needed to build
the desired capabilities.
Looking at the case studies we could find no clear correlation
between project success and any particular approach to the
inhouse/outsource debate. As with so many other aspects of
eBusiness, you are going to have to make up your own mind
based on your own particular circumstances.
In this chapter, we touch on the key issues that will help
you make the right decision for your business.
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