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Implement your Plan; Be Flexible and Persevere

Introduction

Virtually all the companies in the research found the implementation phase highly demanding. Almost invariably key staff faced significant extra workloads over a prolonged period. Most companies faced unanticipated problems. For the unlucky or less organised companies, these problems were serious and in some cases led to projects being scaled back or even abandoned. However, there were also huge benefits derived at the implementation stage when companies really got to grips with how certain business processes were actually performed. Many found new insights and added value; not just to the eBusiness Project but to the business itself.

A key lesson is the need to stay on top of your plan: map out milestones and review progress.

Before you embark on the implementation of your eBusiness project, we would strongly recommend that you read not only this section but the full detailed Case Studies in the Reference Guide at the end of the section. These are easily found on the CD Rom. In the meantime, if time is of the essence, here’s the Quick Guide with all the key learning points...

The Quick Guide
Set out key milestones and regularly review progress against them
Be prepared to change your business processes
It takes time to review the hardware & software options
Manage access to the systems carefully
Be flexible in your approach
Test, test, test
Involve and train your staff throughout the process
Work hard at communicating
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National Development Plan The Programmes of Enterprise Ireland are co-funded by EU Structural Funds