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Choosing the Right IT Suppliers and Using Them Right


Introduction

When a business manager has to choose an IT supplier, it can present many difficulties. How can you tell if the proposed solution is appropriate if the IT Consultant seems to be talking in a different language? You could bring in the IT Manager to do the selection (if you have one) but does he/she really understand the cut and thrust of your business?

The good news is that this is an area where the contents of the CD can help out! The case study companies have lots of advice to share with you on this challenge. In fact this chapter could be called “The Agony and The Ecstasy...”

Given the level of investment required in your eBusiness project, this section of this guide is essential reading for anyone considering outsourcing eBusiness-related work or buying in software - don’t skip it! In the meantime, The Quick Guide will give you the lowdown...

A good place to start your search for potential suppliers is the database (http://www.enterprise-ireland.com/ebusiness/categories.asp) of eBusiness/IT consultants and suppliers and consultants on the Enterprise Ireland eBusiness Site

The Quick Guide
Consider using an independent consultant at the outset
Cost doesn’t always equal quality
Different projects better suit different consultants
Do due diligence!
Pro-actively manage the relationship
Implement a service level agreement
Check who owns the copyright
Get more from your Internet Service
Provider (ISP) and Telecommunications
Company (Telco)
<<<Return to start of Guide

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National Development Plan The Programmes of Enterprise Ireland are co-funded by EU Structural Funds