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Advanced How To Guide

Formulating an IT/eBusiness strategy for SMEs

It is essential to have an eBusiness strategy for the organisation as a whole. However, the appropriate strategy is not always obvious. The available technologies and IT service providers are changing rapidly. Formulating an ICT strategy thus requires a thorough understanding of the company's internal and external environment as well as of the available technology.

1 . Introduction

2 . How to formulate your strategy

Step 1. ICT Health Check
Step 2. Formulate your Business Strategy
Step 3. Identify Possible Opportunities for Improvement
Step 4. Compare costs versus benefits for each possible project
Step 5. Prioritise
Step 6. Plan you supporting actions
Step 7. Set Times, budgets, responsibilities and Communicate

3 . Factors to consider

3.01 Customer IT Demands
3.02 The Business Environment
3.03 Information Flows
3.04 Selecting the right Degree of Integration
3.05 Legacy Systems
3.06 Reliability and Accuracy
3.07 Existing Physical Processes
3.08 People Issues

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